Welcome to Prisma Help Center

Getting Started

Learn the first steps to configure Prisma and successfully send your first campaign.

Prisma configuration

to easily start working

Discover what and how you need to setup your
Prisma solution to start working right away.

Create your first campaign

in 3 simple steps

Learn how to set up and publish your first Prisma campaigns campaign to your Clients

Adding HTML Snippets While creating emails and pages is mainly done through the designer -which provides a set of components to facilitate the task- sometimes you want to achieve greater granularity.
Allowing Customers to Manage Their Communication Preferences If you want to empower your customers to manage their communication preferences based on channels, categories, and groups, utilize the {{plugin.
Allowing for Canceling Campaign Subscriptions When a campaign uses email as an outbound channel, it’s usually mandatory to include a way for canceling the subscription according to each country’s regulations.
Changing the Customer Subscription Status With Prisma, you can view and potentially change the subscription status of a given member or customer.

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Create an Onboarding Process In this tutorial, we will explain how to create an onboarding process for all new members of the financial institution.
Creating a Birthday Campaign In this tutorial, we will explain how to set up campaigns to communicate with customers on their birthday.
Creating Popups Prisma Campaigns provides two methods to display popups to your customers (using banners or automatic popups).
Integrating Prisma Campaigns and Atomic Financial Primary financial relationships are usually defined by where customers receive their direct deposit, pay most of their recurring bills, and withdraw cash.

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Avoiding the Gmail Promotions Tab A Google proprietary algorithm automatically assigns each incoming message to a category in Gmail.
Control structures Prisma Campaigns provides the IF construct and the FOR loop as ways to evaluate boolean fields or to iterate over multi-valued data, respectively.
Responsive Design in Emails What to Take Into Account When Making Responsive Designs Today it is common to access emails or websites from mobile devices.
Using the startfunnel Function The startFunnel function allows initializing the campaign funnel from an HTML banner.

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A Web Service Execution Fails When the conversion funnel interacts with web services, the execution may fail due to receiving wrong parameters or some other reason.
Can Data Be Loaded Automatically? It is possible to upload data automatically by configuring the data import.
Can I Gather Client Data From Prisma Campaigns? Prisma Campaigns has a conversion funnel (a guide of steps that the customer follows until converting) with configurable steps.
Can Prisma Campaigns Call a Web Service From Another Application? Prisma Campaigns can capture a customer action and use it to call a Web Service from another application to both send and retrieve data.

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Explore our most common use cases with a high-level overview and next steps.

Learn about our set of functions and procedures that will allow your application to access features or data from Prisma Campaigns

Explore our development kit including libraries, documentation, code samples, and more...

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