Welcome to Prisma Help Center

Getting Started

Learn the first steps to configure Prisma and successfully send your first campaign.

Prisma configuration

to easily start working

Discover what and how you need to setup your
Prisma solution to start working right away.

Create your first campaign

in 3 simple steps

Learn how to set up and publish your first Prisma campaigns campaign to your Clients

Adding HTML Snippets While creating emails and pages is mainly done through the designer -which provides a set of components to facilitate the task- sometimes you want to achieve greater granularity.
Allowing for Canceling Campaign Subscriptions When a campaign uses email as an outbound channel, it is usually mandatory to include a way for canceling the subscription according to the regulations of the country where the recipient resides.
Changing the Customer Subscription Status With Prisma, you can view and potentially change the subscription status of a given member or customer.
Configuring a Facebook Campaign Using the Prisma Campaigns Funnel If you have Facebook campaigns and want to use the same conversion funnel as in your other campaigns, you can create unique URLs through the built-in referral link generator and use them in your Facebook ads.

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Create an Onboarding Process In this tutorial, we will explain how to create an onboarding process for all new members of the financial institution.
Creating a Birthday Campaign In this tutorial, we will explain how to set up campaigns to communicate with customers on their birthday.
Creating Popups Prisma Campaigns provides two methods to display popups to your customers (using banners or automatic popups).
Date Transformations In addition to number transformations, Prisma Campaigns also offers the ability to manipulate dates.

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Avoiding the Gmail Promotions Tab A Google proprietary algorithm automatically assigns each incoming message to a category in Gmail.
Control structures Prisma Campaigns provides the IF construct and the FOR loop as ways to evaluate boolean fields or to iterate over multi-valued data, respectively.
Creating Responsive Banners To ensure that Prisma Campaigns banners (e.g., 250x100, 400x400 pixels) adapt to various screen sizes and devices, it’s essential to override the default fixed dimensions according to the display size.
Push Notifications Best Practices Push notifications are short, real-time messages that reach users directly on their mobile devices - either on the lock screen or in the form of a small banner.

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A Web Service Execution Fails When the conversion funnel interacts with web services, the execution may fail due to receiving wrong parameters or some other reason.
Can Data Be Loaded Automatically? It is possible to upload data automatically by configuring the data import.
Can I Gather Client Data From Prisma Campaigns? Prisma Campaigns has a conversion funnel (a guide of steps that the customer follows until converting) with configurable steps.
Can Prisma Campaigns Call a Web Service From Another Application? Prisma Campaigns can capture a customer action and use it to call a Web Service from another application to both send and retrieve data.

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Explore our most common use cases with a high-level overview and next steps.

Learn about our set of functions and procedures that will allow your application to access features or data from Prisma Campaigns

Explore our development kit including libraries, documentation, code samples, and more...

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