Configuring Eltropy

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If you need to engage your customers directly on their mobile devices in a straightforward and personalized manner, Prisma Campaigns enables you to reach them via SMS. Leveraging SMS along with communication policies is a highly effective strategy to connect with a broad audience, enhancing engagement and conversion rates.

Setting up Eltropy

Eltropy is a secure messaging platform that enables financial institutions to communicate with customers via SMS and other channels. Signing up requires a subscription, but you can request a demo to evaluate the platform. Once done, you can set up Eltropy as your SMS delivery channel and start sending messages by following these steps:

  1. Identify your Eltropy service URL (or instance name), username, and password.

  2. In Prisma Campaigns, go to Settings/SMS Setup and choose Eltropy as your delivery channel in the dropdown. Next, enter the service URL, username, and password in the corresponding fields:

    Entering Eltropy account settings in Prisma Campaigns

  3. Click Save to finish the configuration.

Besides Eltropy, Prisma Campaigns allows using Twilio, Amazon, POSta, Infobip and other alternatives as SMS providers.

Once the procedure is complete, you can start using this channel to contact your customers. To do so, go to Adding SMS Content for further instructions.